Return Policy

At Game Wild Haven, we strive to ensure that our gamegoers are completely satisfied with their purchases. If you encounter any issues with your order, please review our return policy below.

Eligibility for Returns

Returns are accepted within 30 days of the purchase date. To be eligible for a return, the following conditions must be met:

• The product must be unused and in the same condition that you received it.
• The product must be in the original packaging.
• You must provide a receipt or proof of purchase.

Non-Returnable Items

Certain types of products are exempt from being returned. These include:

• Digital downloads or software products once downloaded.
• Gift cards.
• Personalized or gamego-made items.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [email protected].

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our Return Policy, please contact us:

• By email: [email protected]
• By phone: +34664648121
• By mail: Carrer de Jaume Esteve Cubells, 26, Benimaclet, 46020 València, Spain